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Customer Support
Tickets & replies

Customer Support

Every customer heard, answered, and followed up, around the clock.

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Every agent below is included in the flat monthly fee · you approve anything important before it goes out
What your AI employee handles

Slow replies cost customers. Your AI employee reads every message the moment it arrives, answers the routine ones from your own knowledge, drafts the tricky ones for your approval, and makes sure nothing sits unread over a weekend. Your customers feel heard. Your team handles only what genuinely needs a human.

And this list is a starting point, not a limit. If you do not see what you need, we build custom agents and automations around your exact workflow. If you can describe the job, we can build the agent that does it.

Agents we build for Customer Support
Inbox Agent
Reads every incoming message and drafts a reply in your voice within minutes.
Ticket Triage Agent
Sorts, tags, and routes tickets so urgent ones reach a human first.
Knowledge Agent
Answers common questions from your own docs and policies, with sources.
Text-Back Agent
Follows up missed calls and after-hours messages so no one gives up waiting.
Review Response Agent
Replies to public reviews promptly and professionally.
Support Reporting Agent
Reports response times, volumes, and recurring complaints every week.
What this is worth to you
Minutes, not days
First response times drop to minutes at any hour, including weekends.
Nothing slips
Every ticket is tracked to resolution, and the stale ones get chased automatically.
You hear the patterns
Recurring complaints surface in the weekly report instead of staying buried in the inbox.
Tools your Customer Support agents connect to
ZendeskIntercomFreshdeskGmailWhatsAppMessengerTwilioSlack

And hundreds more. If a tool has a login or an API, your AI employee can usually work with it.

Want this running in your business?
Book Implementation Call30 minutes. We map which Customer Support jobs your AI employee takes on first.